DE-ESCALATING POTENTIALLY VIOLENT SITUATIONS
www.ctrinstitute.com/publicwk.html


Calgary, AB February 18 & 19, 2010
Moncton, NB February 22 & 23, 2010
Halifax, NS February 25 & 26, 2010
Edmonton, AB February 25 & 26, 2010
St. John's NFL March 25 & 26, 2010
Winnipeg, MB March 31 & April 1, 2010
Yellowknife, NWT May 4 & 5, 2010
Toronto, ON May 17 & 18, 2010
Ottawa, ON May 19 & 20, 2010
London, ON May 19 & 20, 2010
Thunder Bay, ON May 27 & 28, 2010



For those who work in an environment where there is potential for violence, it is important to develop the skills needed to defuse dangerous situations. This workshop is designed to teach people to de-escalate potentially violent situations through assertiveness and interpersonal communication. The course will explore how anger and violence interplay, including opportunities for self assessment of personal styles. Participants will leave the workshop with a clear understanding of how to assess the potential for violence and respond with a diverse set of interpersonal tools and strategies designed to defuse potentially violent situations.

WORKSHOP FEES
$260.oo + GST - Early Registration (3 weeks prior to workshop date)
$320.oo + GST - Regular Registration

For a registration form to attend these workshops, please visit our website at www.ctrinstitute.com and click on the Public Workshops link.

ON-SITE TRAINING - Call or email to receive a free structure.

FOR MORE INFORMATION
Web: www.ctrinstitute.com
Email: info@ctrinstitute.com
Phone: 204-452-9199
Toll Free: 877-353-3205