Counsellor Directory

This innovative membership service serves to promote business information about your counselling practice, specialized services and skills as well as the ability to upload a profile picture and business logo. With futurist trends heading towards a generation that seeks information online as well as a specific set of skills, knowledge and experience, the CPCA believes this directory will provide a competitive edge for marketing our member's counselling services across Canada to the public, insurance providers, EAP contractors and government for verification of your legitimacy. All members who are in "good standing" will be approved to list their contact information in the directory on an annual basis. It allows our members to login to their directory listing once it has been approved and make any changes to their contact information.

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Counsellor Directory Profile

Member ID: 3394

Caroline Hayes
Contact Information

Caroline Hayes

Credentials: Registered Professional Counsellor, Family Mediator

Box 3953
Smithers BC
V0J 2N0

Phone: 250-847-2219


Cities of practice

Smithers and area


Self-employed since 1996. Extensive experience working in Northern communities throughout Yukon and areas of NWT, B.C., and Alberta.

Certified professional counsellor specializing in relationship issues, personal adjustment and change, and parenting issues.

Certified interest-based mediator specializing in family issues, seperation, and divorce.
A trainer in ss and techniques of interpersonal communication, conflict management, collaboration, and participatory decision-making.

Curriculum development for accredited and non-credit courses.

Consultant, evaluator, and facilitator to programs for intervention and integration strategies for special community populations.
Facilitator of group strategic planning processes.

Counselling Approaches

Addiction / Substance Abuse Counselling
Crisis Intervention Counselling
Grief Counselling
Marriage & Family Counselling
Mental Health Counselling

Counselling Issues

Anger Management
Bereavement Grief
Child and Adolescent
Communication & Conflict Resolution
Couples / Relationship
Divorce / Separation
Family Conflict
Parenting Support
Self-Esteem / Self Growth
Stress Management
Suicide & Crisis Intervention

Mental Health

Borderline Personality Disorder
Workshop Presentor


Mission Statement

Working together to promote and support
competency in clinical counselling & psychotherapy.